Privacy Policy
At SkilzMatrix Digital, security is foundational — not an afterthought. We protect your business data with enterprise-grade controls, continuous monitoring, and industry-standard compliance frameworks.
1. Introduction
SkilzMatrix Digital (“Company,” “we,” “us,” or “our”) operates Penquee, an AI-intelligent ERP platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. By accessing or using Penquee, you agree to the terms described herein. If you do not agree, please discontinue use immediately.
2. Information We Collect
2.1 Information You Provide: We collect information you voluntarily provide when registering an account, filling out forms, making purchases, or contacting support. This includes name, email address, phone number, billing information, and any data entered into the platform.
2.2 Automatically Collected Information: When you use Penquee, we automatically collect log data (IP address, browser type, pages visited, time and date of visit), device information, and usage data through cookies and similar tracking technologies.
2.3 Third-Party Sources: We may receive information about you from third-party integrations you authorize (e.g., payroll providers, HR systems, accounting software).
3. How We Use Your Information
- To provide, operate, and maintain the Penquee platform
- To process transactions and send related information, including purchase confirmations and invoices
- To send administrative information, such as updates, security alerts, and support messages
- To respond to your comments, questions, and requests
- To improve and personalize your experience
- To comply with legal obligations under U.S. federal and state law
- To detect, prevent, and address fraud, abuse, or security incidents
4. Legal Basis for Processing (Where Applicable)
For users in states with applicable privacy laws (e.g., California, Virginia, Colorado), we process personal data based on: (a) performance of a contract; (b) our legitimate interests; (c) compliance with legal obligations; or (d) your consent where required.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Vendors who assist in operating our platform (e.g., cloud hosting, payment processors, analytics) under confidentiality agreements.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- Legal Requirements: When required by law, subpoena, or other legal process.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When retention is no longer necessary, we securely delete or anonymize your data.
7. Your Privacy Rights
Depending on your state of residence, you may have rights including:
- Right to know what personal data we collect and how it’s used
- Right to access or receive a copy of your personal data
- Right to correct inaccurate personal data
- Right to delete personal data (subject to legal exceptions)
- Right to opt out of the sale or sharing of personal data (we do not sell data)
- Right to non-discrimination for exercising your privacy rights
To exercise your rights, contact us at engage@skilzmatrix.com. We will respond within 45 days as required by applicable law.
8. Security
We implement industry-standard technical and organizational measures to protect your personal information, including encryption in transit and at rest, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.
9. Children's Privacy
Penquee is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us immediately at engage@skilzmatrix.com.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by updating the “Last Updated” date and, where appropriate, providing additional notice. Your continued use after changes constitutes your acceptance.
11. Contact Us
For privacy-related inquiries, please contact:
SkilzMatrix Digital
Privacy Office
Email: engage@skilzmatrix.com