Security
At SkilzMatrix Digital, security is foundational — not an afterthought. We protect your business data with enterprise-grade controls, continuous monitoring, and industry-standard compliance frameworks.
Encryption
All data is encrypted in transit using TLS 1.2+ and at rest using AES-256. Encryption keys are managed through a dedicated key management service with regular rotation.
Infrastructure Security
Penquee is hosted on SOC 2 Type II certified cloud infrastructure with redundant availability zones, DDoS protection, and a 99.9% uptime SLA.
Access Controls
Role-based access control (RBAC), multi-factor authentication (MFA), and least-privilege principles ensure only authorized personnel access sensitive systems.
Threat Detection
Real-time monitoring, intrusion detection systems (IDS), and AI-powered anomaly detection identify and neutralize threats before they impact your data.
Backup & Recovery
Automated daily backups with point-in-time recovery. Our disaster recovery plan maintains an RTO of <4 hours and an RPO of <1 hour.
Predictive Analytics
Penquee is designed to support GDPR, CCPA, SOC 2, and HIPAA-aligned workflows, with regular third-party audits and penetration testing.
Application Security
Our engineering team follows a Secure Software Development Lifecycle (SSDLC). This includes static code analysis (SAST), dependency vulnerability scanning, peer code reviews, and security-focused QA testing before every release. OWASP Top 10 mitigations are integrated into our CI/CD pipeline.
Penetration Testing
We engage qualified third-party security firms to conduct annual penetration tests and ad hoc assessments following significant platform changes. Findings are remediated according to severity with critical issues addressed within 24 hours.
Employee Security Training
All SkilzMatrix Digital employees undergo security awareness training upon hire and annually thereafter. Background checks are conducted for all personnel with access to production systems. Access is revoked immediately upon role change or termination.
Vendor & Third-Party Risk Management
All third-party vendors with access to customer data are vetted against our security standards, required to sign Data Processing Agreements (DPAs), and reviewed on an ongoing basis. We maintain a current list of sub-processors available upon request.
Incident Response
We maintain a documented Incident Response Plan (IRP) with defined roles, escalation paths, and communication protocols. In the event of a confirmed data breach, affected customers will be notified within 72 hours in accordance with applicable U.S. state breach notification laws.
Responsible Disclosure
We welcome security researchers who identify vulnerabilities in Penquee. If you have discovered a potential security issue, please disclose it responsibly by emailing us directly. We are committed to acknowledging reports within 48 hours and working to address valid issues promptly.
Contact Our Security Team
For security concerns, vulnerability reports, or compliance inquiries:
SkilzMatrix Digital — Security Team
Email: engage@skilzmatrix.com
Please include “Security” in your subject line. For critical vulnerabilities, use PGP encryption if possible.